Los Angeles Area Mental Health & Wellness
Contact Karen: 1-323-250-6897 Schedule An Appointment

Cancellation/no show policy

If You Can’t Make It…

A therapeutic relationship is built on mutual trust and respect. As such, every effort will be made to be on time for all scheduled sessions, and ask that the client also give the same courtesy of a call when you are unable to keep your appointment. Below is the current appointment policies and procedures:

 

  1.  If you are unable to keep a scheduled appointment, you must contact the office via telephone or email at least 24 hours prior to your appointment.
  2. If you fail to notify the office of your cancellation within the time stated above,  a full fee for the session you have missed/cancelled will be charged to the credit card information on file.
  3. At the time of the cancellation, another appointment will be offered to you that may work better for your schedule.
  4. Three (3) missed/cancelled appointments – they need not be consecutive – can result in an administrative discharge from the practice.
  5. To cancel or reschedule appointments, or if you need additional information, please call (323) 250-6897.

If the payment is not made due to any reason, you will have 7 days to handle the pending balance or to make  arrangements for payments of services rendered.  If the full balance is not made within the 7 days of the due date, additional $25 will be charged to the total due amount.  This will continue until the full balance due is received by the office.  After 90 days with no payments or effort to arrange payment, accounts will be turned over to Associated Recovery Systems, Inc for collections and will impact your credit rating.